How do I submit ambulance expenses?

If your hospitalisation is accepted by Vanbreda, costs for urgent medical transport are usually also reimbursed. Depending on your policy, there are additional conditions, such as a maximum amount that your insurance reimburses per year. To check whether a refund is possible and how, you should check your policy conditions.

When you receive the invoice of the ambulance, there are two possibilities:

  1. The reimbursement of the health insurance fund has not yet been taken into account. In that case, you pay the invoice, and provide the original invoice to your health insurance fund. Afterwards, you provide us with a copy of this invoice together with the statement of discharge from the health insurance fund, which clearly states the amount that the health insurance fund has refunded to you.
  2. The reimbursement of the health insurance fund has already been taken into account. You will receive an invoice with the statutory contribution deducted and the remaining amount to be paid by the patient. You pay the invoice and deliver the complete invoice with detailed calculation to us.

We will check whether a refund is possible according to the policy conditions. We will send a settlement note to you and we will deposit the amount into your account.