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Posts by category
- Category: Vanbreda app
- Category: Hospitalisation
- Category: Submit costs
- Category: Uncategorized
Cases
- The Vanbreda Portal: Your Personal Digital Insurance Portal
- AssurMed – digital reimbursements
- Important security update of your Vanbreda app
- Digital servicing: fast, safe and always complete!
- What about my hospitalisation insurance or my insurance incapacitated for work during the corona crisis?
- Measures due to corona virus
- Well-prepared for your journey!
- What do you need to do in the event of death?
- I'm going to be incapacitated for work for a long time. Help?
- Seriously ill
- I'm being admitted. How do I handle this?
- Pregnant? Congratulations!
Faq
- Create a Vanbreda app account via itsme®
- Login with itsme
- How can I submit expenses via AssurMed?
- How can I activate AssurMed?
- Will a multifocal lens be reimbursed in case of cataract surgery?
- How can I install two-step authentication with an Authenticator app?
- How can I install two-step authentication with SMS?
- Will a multifocal lens be reimbursed in case of cataract surgery?
- How can I make my Vanbreda app extra secure? (Two-step authentication)
- How do I submit orthodontic costs?
- How do I choose the right guarantee to submit my expenses?
- How do I submit dental costs?
- Medi-Link and reminder procedure
- Medi-Link and reminder procedure
- Pre-existing disorder
- I only see my child's details and cannot add any other family members in the app. What shoud I do?
- My app has been updated and asks for a password. What do i do ?
- How are my personal and medical details secured in the Vanbreda app?
- I want to receive notifications. How can I set this?
- I look at my settlement notes in the Vanbreda app. Why do I still receive them by mail?
- How can I submit several costs at the time, per family member?
- I cannot find a family member in the list to declare a hospitalisation or to submit a cost. What can I do?
- Sometimes different languages are used. How can I set my language?
- I no longer want to manage a family member, or I no longer wish to let someone else manage my insurance. What should I do?
- I can’t find a family member in my Vanbreda app.
- I can’t find all my cards on my Home screen. What should I do?
- How can I change my pincode?
- I forgot my pincode. What should I do?
- How do I change my password?
- I didn’t receive a registration code. What should I do?
- What happens when I fall ill during a period of temporary lay-off?
- What if I cannot find the hospital in the list?
- What if I cannot find the reason for admission or the disorder in the list?
- How do I provide notification of a hospitalisation via the Vanbreda app?
- An error message appears. What should I do?
- I have 2 medical insurance policies with Vanbreda. Can I use the app for both policies?
- Can I activate my cards on different devices with the link that I received via e-mail?
- Can I save the barcode(s) in apps like Fidme/Storecards/MyShopi?
- How can I submit a medical cost with the Vanbreda app?
- How does the Vanbreda app guarantee my privacy?
- Which operating systems support the Vanbreda app?
- Can I load the cards for my child into my own app as well as my partner’s?
- How do I activate my cards?
- What happens if I get a new device? Can I still continue using my profile?
- How do I add my family members to manage in my app?
- How can I consult and change my personal and financial details?
- Can I install and use the app on various devices?
- What data do I need to install the app?
- How do I install the Vanbreda app?
- I got back to work, or I am incapacitated longer than initially expected. What should I do?
- I am incapacitated, but could not submit my guaranteed income declaration within 4 weeks. What should I do?
- Why does my guaranteed income insurance ask for additional information / a medical report about my incapacity for work?
- What is the waiting period?
- How are my hospital costs reimbursed?
- How do I ensure that my expenses are refunded quickly?
- Are non-medical costs reimbursed?
- Is maternity nursing reimbursed?
- Are my partner's accommodation costs reimbursed?
- Is rooming-in refunded?
- How do I submit expenses?
- I was admitted as a matter of urgency: what should I do?
- What should I do if I am soon to be admitted to the hospital?
- Why are the ambulatory expenses in my hospitalisation file still pending?
- Why do I have to pay back a certain amount to Vanbreda?
- How do I provide my account number?
- I have moved: how do I communicate my new address?
- I have lost my Medi-Link card: now what?
- The settlement of my premium doesn't seem right. What do I need to do?
- There was not enough money in my account when the direct debit had to be paid: what should I do?
- My child is 18 years old / 25 years old / no longer entitled to child benefit / starting to work. What do I need to do?
- How do I affiliate my child after birth?
- What happens to my insurance when I retire?
- How do I apply for a direct debit?
- How do I arrange an individual continuation?
- How much do I have to pay for my insurance?
- Why are outpatient expenses refused because they are outside the pre hospitalisation period of the admission?
- Why does Vanbreda withhold an exemption? Isn't there a refund?
- How long are costs covered under an ambulatory plan?
- Is there an exemption under the ambulatory plan?
- Which costs are reimbursed under the ambulatory plan?
- Which invoices does Vanbreda pay directly to the hospital?
- Can I submit my costs via an external link?
- I have lost my Medi-Link card and was admitted to hospital, now what?
- I have been admitted to the emergency department: are these costs covered?
- Why does Vanbreda ask for additional information or a medical report of my admission?
- I have to go to the hospital again, now what?
- Who will pay my hospital bill?
- I'm going to give birth soon. How do I report my admission to Vanbreda?
- Hoe zet ik de verzekering stop?
- How do I affiliate someone?
- When can I submit my costs?
- Which documents do I submit for costs under the hospitalisation, serious illness or ambulatory plans?
- How do I submit ambulance expenses?
- How do you submit pharmaceutical expenses?
- Hoe dien ik ambulante ziekenhuisfacturen in?
- How do I submit statements of the health insurance fund?
- How do I submit my hospitalisation invoice?
- What is a BVAC?
- Why does Vanbreda refuse certain costs?
- How long are my costs covered in case of a serious illness?
- How long are my costs covered in case of hospitalisation?
- The hospital is asking for a 010 number. What is that?
- What is the exemption under the Hospitalisation plan?
- What exactly is ambulatory care?
- Does Vanbreda pay the advance on my invoice?
- What is the pre-post period?
- How does the third-party payer scheme work with Medi-Link?
- Are all my costs covered?
- What does my hospitalisation or serious illness insurance cover?
- Until when does the coverage of a serious illness apply?
- I didn't receive my 010 number until after I left the hospital.
- How do I report a serious illness?
- Is the declaration of your hospitalisation too late?
- Did you forget to register the 010 number?
- Is my serious illness covered?
- I'm already in hospital, but I haven't declared my admission yet.
- Can I get a single room?
- Do you need additional help?
- What costs are reimbursed?